Central California Endoscopy Center

The staff was not only professional, but very friendly. I’ve taken my mother for her procedure(s) twice and I have to say everyone is exceptional. The doctor is also kind, personable and a humble person. And he would personally answer any questions or concerns she may have. Thank you to Dr. Sekhon, the nurses, the medical assistants & the whole staff!

Outstanding first class treatment and dedication to the patients.

Always professional, quick, and caring! Love the anesthesiologist he makes it fun😄 That guy deserves a raise

Doing what you say you’ll do is very important to me. If you say you’ll call me the next day to see how I’m doing, I expect a call - not a text message with a link to a survey asking how I’m doing. I don’t understand why you wouldn’t just tell me what was actually going to happen versus setting an expectation and then doing something completely different. And if you say you’ll be calling me the following week to go over results, I expect that to actually happen - but as of today, it’s been two weeks and two days and there’s been no call. I learned of my results from my husband in the car on the way home from the procedure, and then again this morning when I received a MyChart notification in my email. As for my experience at the facility itself, it’s a very nice place and everyone I met was great. I don’t think I’ll ever schedule with this particular doctor again, though, since he only does procedures in the afternoon. Mine was scheduled for 2:30 and I was given a 1:30 arrival time. I was told to stop anything by mouth four hours before my procedure time, but when I asked for clarification, I was told I actually couldn’t have anything by mouth FIVE HOURS before my procedure time. I’m glad I asked because if I’d suffered through the afternoon with a migraine from dehydration only to get there and be rescheduled because I stopped drinking an hour too late, I don’t think I would have gone back. On top of that, the doctor was running about 45 minutes behind. I understand these things happen, but I think next time I’ll look for a provider who does procedures in the morning to make the struggle bus ride a few hours shorter.

The doctor, RN, and anesthesiologist were great, but the people at the front desk were rude, and the person who prepped me for the procedure was not very nice. He left a bad bruise on my arm from trying to put the IV in, which happens sometimes, but he seemed cold and uncaring.